Forum Discussion

Shahriar Sanzid's avatar
Shahriar Sanzid
New member | Level 2
6 months ago
Solved

My Dropbox account is showing that it's out of space while it's not

No file is updating/syncing even after clearing my storage, what is the solution? The screenshot shows clearly the total file size right now in my dropbox. 
Quota
Storage space
  • Hannah's avatar
    Hannah
    6 months ago

    Hi there, Shahriar Sanzid, thanks for joining the Dropbox Community.

    If your account shows that it's out of space, when seemingly it's not, you need to check two things:

    1. If you have any shared folders in your account (shared folders take up space in each member's account)
    2. If you have any backup files

     

    Let me know what you find!

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 months ago

Not a problem, Shahriar!

If you need anything else, let us know.

Have a great day!

About Storage Space

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