Forum Discussion

P-DB-USER's avatar
P-DB-USER
Explorer | Level 3
6 months ago

My Dropbox account rolled back and my earned storage space disappeared.

I got about total 12+ GB dropbox space through referrals, which has served me well for years. Yesterday, all of sudden my storage space was vanished and I could see only 2 GB space. Also noticed that...
Storage space
P-DB-USER's avatar
P-DB-USER
Explorer | Level 3
6 months ago

Hi Megan​ 

Thank you for your reply.

I was using that account continuously ..... has desktop app installed and it was syncing regularly ....

Also have received an email from DB about the space earned through referral .....

I am not a part of any business team ...... it was an individual account ......

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 months ago

    Hey P-DB-USER, can you clarify what the email mentioned? 

    Also, what do you see when visiting this page online?

    Other than that, do you notice any missing files, and if so what does your event page report? 

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