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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
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Same situation here...
- Did you try to request for additional storage? I did chat to two different support and they gave me the same answer, there are some technical glitches and engineering team were looking on it.
I have the same problem. How many TB of space do you have? In my case, I have 295TB and now they won't allow me to add more space, with the problem that implies to be able to operate in any way within my Dropbox. It's ridiculous and they don't give a solution. Do you know anything?
Same problem on my side. They are not able to increase the storage which prevents me from finalising some important data migrations.
It seems that they are not really ready to fulfill their "unlimited storage" promise.
- Same problem for 2 weeks. Written in chat, mail etc. I managed to get 10tb and that's it. Now they say the engineers are at work and they don't have a resolution date.
