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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
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Right now Sync.com seems to be the only alternative "unlimited" solution - problem is they aren't as integrated as Dropbox or Google Drive - and I'm not technically competent to figure out how to get that service to talk to my servers.
- no update and solutions so far…
ultimate solution seems to be to cancel all services with dropbox - this keeps being suggested by the poor support agents.
only hope could really be to sue dropbox for all their lies, still this won't be a short term solution for our current issues... - you could still buy "as much space as needed, once purchased." as of today as a customer. I hope they will reconsider their decisions, otherwise it will be without me...
No idea, no reason was given. For example i don't know the reason.
By us is Dropbox only intended as a disater backup. I have all Data Local with us, our Server have not a High-Speed Upload, and all new Uploaded would take a long time. Me have a Antoher Dropbox business customer written that his Account deleted from dropbox. Round 180 TB gone.
I'm not sure there will be a backtrack from them unfortunately, but at least remove this 1to limit because it's absurd
we sync all our dropbox data locally - so i would encourage everyone who cares about their data to do the same.
I wouldn't trust that promise for a nanosecond. If anyone has local storage space to back up their Dropbox account, I would. Someone on Twitter last night claimed all their info had been lost and Dropbox won't respond to him.
- Refund but they'll cancel the account. They promise you can still access the data....
But they already broke their promise once to a paying customer.... How good is their "word" to a cancelled account?
