Forum Discussion

ggtello's avatar
ggtello
Helpful | Level 6
3 years ago

No additional space on Business Advanced anymore.

Dear community,

I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.

 

We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.

 

I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?

 

 

dropbox business
Quota
Storage space

615 Replies

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  • HWG-1's avatar
    HWG-1
    Collaborator | Level 10
    3 years ago
    Yes, but I still hope the dropbox goes away from the 1 TB per month.
    I test box, but I don't really want to switch. Normally I am very happy with Dropbox.
  • Niitr0's avatar
    Niitr0
    Experienced | Level 12
    3 years ago

    I don't understand, so what does this limit mean in this case? 

     

    if I have an account with a 5gb limit, can I still send a file or folder of 50 gb?

  • HWG-1's avatar
    HWG-1
    Collaborator | Level 10
    3 years ago

    Richard Eltink 

     

    Box? I use "Rclone" for our business. With Rclone and encryption + "chunker of "4GB" and 28 threads, i have a uploadspeed from 60 up to 110 MB's.

    I test Box 14 days for free and have in one Day over 15 TB transferred from our data backup from DB. "with "chunker" are you bypassing the upload limit" I test the normal business Abo with 5 GB Upload Limit per File and have Upload a 180 GB Testfile. No problems. You don't have to request storage, you have directly infinite.

     

     

     

  • Richard Eltink's avatar
    Richard Eltink
    Explorer | Level 4
    3 years ago
    Is there a upload limit as well?

    En what about de upload speed?
  • Duncan Macintyre's avatar
    Duncan Macintyre
    Helpful | Level 6
    3 years ago

    Well, Ed of the Dropbox Enhanced Support Team has just added storage back into my account so we can now sync again. 

     

    I'm following up with him to find out what "quota" means, and other issues.

     

    Duncan

  • Duncan Macintyre's avatar
    Duncan Macintyre
    Helpful | Level 6
    3 years ago

    Right.

     

    I'm not asking for more storage. They have TAKEN AWAY more than half my storage, blocking my use of my data.

    WTF.

     

    Duncan

  • Niitr0's avatar
    Niitr0
    Experienced | Level 12
    3 years ago

    cespa92 

     

    the person did not know how to answer me unfortunately, I hope quickly...

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