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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
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sounds familiar and this situation has been described multiple times in this thread.
Hi all, after consulting with a sales employee who ensured me, that "as much storage as I need" means "unlimited storage", I purchased Dropbox Advanced (now only 3 users for now). Now I started uploading data (intending to use Dropbox as backup for corporate data) and it stops after roughly 5 TB, telling me that I am out of space. When I log into another of the accounts: same thing.
Now I text the support and they say that I can only increase the storage by 1TB per month and user?? That is VERY far away from the claim "as much storage as you need". Is it really that way? Why is Dropbox wasting my time with false Advertisements?
- I know, but I see messages "1 to every two months", I don't understand
- It's been 1TB month for over a month now. Before that it was 10TB/week. Before that, it was as much as you asked for. People who joined early were lucky enough to get all the space they needed, even some over 1PB, before they hit the brakes on everyone. If you already had the storage issued to you before the cutoff, you get to keep it.
- it's 1 tb per month, or so it has changed again...
- Let me know if you get a reply. I replied almost instantly and haven't heard anything yet
I have write a Mail for an exception. Doesn't belong here either.
- What does that mean? Lol
Yeah i have become this Mail.
Did you e-mail the fairusagepolicy e-mail? I did, but have not received a response yet.
