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No additional space on Business Advanced anymore.
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere.
We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious.
I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?
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- Has chat support been disabled or is it just my account?
- It's simply to prove them right...
moderators also stopped commenting as it seems that they don't get transparent information on the overall situation.
the strange issue, that dropbox continues falsely promoting and selling their services will have the effect that customers lost trust in the company delivering any kind of reliable services at all.
from support team the ulitmate solution to completely cancel the account and services remains as the only valid and reliable solution.
- We agree with you, unfortunately as you could see on the topic, no response from the staff here..., yet we are 30 pages away...
Hasn't this been going on for a couple of months already? How long does it take a multi billion dollar company to "analyze" the problem lol.
- Exactly, the problem is still being analyzed by the dropbox teams
- Or just wait a few weeks ? The official line is still "we're working on it" , no ? If so, no lawsuit will be taken seriously...
Would anyone consider contributing around $200 to a joint fund for legal representation, with the aim of addressing concerns about Dropbox's adherence to their terms and business agreement? If we can gather support from 20 to 30 individuals, we can retain a lawyer to begin the necessary paperwork.
I estimate that $10,000 should suffice to prepare the lawsuit and present it to Dropbox, in the hope that they might swiftly come to a resolution and uphold the promise of "as much storage as needed" for the involved parties.
Between all of us, we should have enough evidence between dropbox employee convos and the listing on the website that will be sufficient for breach of contract on dropbox end.
- Hello, Yes, unfortunately the dropbox speech is not in line with the current facts...
