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Forum Discussion
ggtello
3 years agoHelpful | Level 6
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
1qw2
3 years agoNew member | Level 2
same here too.
some people have written on the forum that this problem has been experienced for 2 weeks. thats horrible.
Is there a government agency where we can complain dropbox in US?
jmbn
3 years agoHelpful | Level 5
Another one bites the dust.
If they told me to from the beginning then maybe I wouldn't have bothered subscribing to their service and depending weeks migrating data for nothing
If they told me to from the beginning then maybe I wouldn't have bothered subscribing to their service and depending weeks migrating data for nothing
- ggtello3 years agoHelpful | Level 6True story
- GiveMeAsMuchSpaceAsINeed3 years agoHelpful | Level 5
Same here!
- sphensilhagen3 years agoHelpful | Level 6
I cant believe this. ran into this mid-day yesterday and it shut down our company for the rest of the day. they allocated an additional 1 TB but we were 1.5TB over somehow with no alerts or messaging. after dealing with 3 different support people the only thing that could resolve it was to DELETE STUFF FROM OUR ACCOUNT. this is absolutely ridiculous. There is nothing posted publicly about this or the status page. Another instance of Dropbox just being a black box with no communication and broken promises.
- OfficeInCT3 years agoCollaborator | Level 9
Ran into it yesterday at our office as well. So far no solutions from Dropbox than the other ones mentioned here. Supposedly, we can get an additional 1TB a month, so September 8th we'll theoretically get another 1TB, but that is not a solution and is not what we have all paid for.
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