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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
We had 160TB more space back in October, since then, we have added 90TB, but they reverted our space to what we had total LAST month, but the plan change was suppose to change today.
They should of recalculated our total storage as of today. We dropped from 560TB total of storage to 392TB, and because of the added data we uploaded, we are at 130% of storage and syncing has stopped.
The original blog they released said whatever we were allocated, we would be able to keep for a year. Not what we were actually storing on a specific date.
They should of recalculated our total storage as of today. We dropped from 560TB total of storage to 392TB, and because of the added data we uploaded, we are at 130% of storage and syncing has stopped.
The original blog they released said whatever we were allocated, we would be able to keep for a year. Not what we were actually storing on a specific date.
cgi_ltd
We were told that they calculated the “new quota” based on Oct 27th amount of actual storage. And when it reverted today that’s how it went for us.
We were at 168 in October and went up to 174 but are back down to 168 now. Maybe luckily I anticipated the issue that would happen and pulled about 20 out last week just to be under that 168 in case that happened
We were told that they calculated the “new quota” based on Oct 27th amount of actual storage. And when it reverted today that’s how it went for us.
We were at 168 in October and went up to 174 but are back down to 168 now. Maybe luckily I anticipated the issue that would happen and pulled about 20 out last week just to be under that 168 in case that happened
- clintwb
They should of recalculated the amount of storage based on the current usage on the migration date. To take someone's pool and reduce it by 160TB is ALOOT of data to just loose.Deleting the already allocated space is really low... I'll move my data in a few months, but still... Can't even honor the original deal....
