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Forum Discussion
No additional space on Business Advanced
Dear community,
I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before...
It could be that they are moving the goalpost as you mention. Last month they were very clear to me in writing that it didn't matter how much longer the life of the contracts were, it would be a minimum of a year going forward for businesses that had large data sets, and 5 years for those with 35tb or less per user. So if an account had 3 users, they would have up to 105tb between the three of them for 5 years and those with more would have 1 year to move the data out of dropbox.
IDK, it would be a whole lot easier if they were up front with all of us from the start, instead of changing their narrative and involving the middleman to relay it. Even some of the reps admitted they were confused on what was happening. Everything that was explained to me was contradicting each time I spoke to someone.
Not disagreeing with you bud. The whole things is co.cked up!
