Learn how to make the most out of the Dropbox Community here 💙!

Forum Discussion

AAPPP's avatar
AAPPP
New member | Level 1
2 months ago

No bonus space after successful referral

Hi Dropbox, I’ve sent an invite to a friend for a referral.  my friend subsequently installed dropbox on a desktop, logged in, and hit the button in the email she received requesting email confirma...
Referrals
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 months ago
AAPPP wrote:

She is actively using Dropbox now, but in my referral status page it shows only “invitation sent”. 

She isnt using the email address you sent her as the account she signed up for unfortunately. That way its not trackable. 

You'll also be able to confirm that at her side as she wont have gotten the extra space either. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!