We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
kasey1031
10 months agoNew member | Level 1
No space in Dropbox but I can't find any files or folders to delete
It is saying I have no more space in my Dropbox, but I can't find where there are any files or folders in there to delete so I can have space. I don't remember putting anything in there and how am I ...
kasey1031
10 months agoNew member | Level 1
I don't know how you found that page, and I don't know what all that is.
Walter
Dropbox Community Moderator
10 months agoThanks for the additional information and the screenshots too kasey1031 - most appreciated.
You can navigate to your backups page by clicking on the dotted icon in the upper right corner of your homepage and then on the Backup option.
To free up some space on your account, you'll need to delete your backed up devices/folders from that page.
Could you give it a go and let me know how it goes?
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!