Forum Discussion

kasey1031's avatar
kasey1031
New member | Level 1
10 months ago

No space in Dropbox but I can't find any files or folders to delete

It is saying I have no more space in my Dropbox, but I can't find where there are any files or folders in there to delete so I can have space. I don't remember putting anything in there and how am I ...
Storage space
kasey1031's avatar
kasey1031
New member | Level 1
10 months ago

But if I click on manage backups from the main screen's "backups page," this pops up instead. So I have to go to the external drive and open backups to see them.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    10 months ago

    Hey kasey1031, sorry for jumping in. 

    There’s a chance you’re signed in to a different Dropbox account on your desktop app. To check this, I’d like you to follow these steps. 

    Is the email address that you see under the Account tab of your desktop app preferences the same as the one you see here?

About Storage Space

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