Forum Discussion

hillwalker1999's avatar
hillwalker1999
New member | Level 2
2 years ago

Notification that I'm running out of space but I have a paid account with lots of space

I was getting notices to expand storage because I was running out of storage space. The notice was strange because it should 55GB out of 2GB storage. Since I have 2 terabytes, an obvious glitch of so...
Notifications
Quota
Storage space
Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Thanks for bringing this to our attention, hillwalker1999.

 

Were these email notifications or notifications/banners in your account on dropbox.com?

 

If they were emails, is it possible that you received them at a different email address than the one you're using for your paid account?

 

Keep me posted.

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