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Forum Discussion
kbdm
9 months agoNew member | Level 1
out of space even after deleting files / folders
After deleting folders my storage space has not changed. This seems like a permanent issue on this forum and Dropbox appears to be intentionally making it hard to remove folders so people are forced...
- 9 months ago
kbdm wrote:
This seems like a permanent issue on this forum and Dropbox appears to be intentionally making it hard to remove folders so people are forced to upgrade.
It isnt.
Theres two reasons why - one you are on a Team and that take a few hours to update or two you haven't actually deleted everything back you have Backups set: www.dropbox.com/backups.
Rich
Super User II
9 months agokbdm wrote:After deleting folders my storage space has not changed.
Have you checked your Backups page? Also, take a screenshot of your usage as shown on your Plan page and post it here. It should look like this:
kbdm wrote:Dropbox appears to be intentionally making it hard to remove folders so people are forced to upgrade. ... Why are you making it impossible for Dropbox users to delete files / folders and reduce storage use?
That's simply not true. Dropbox does nothing to hinder your ability to delete files or reclaim space. If your usage shows space being used, then somewhere in your account there is data taking up that space.
Let's start with a screenshot of your Plan page and we'll take it from there.
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