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Forum Discussion

kbdm's avatar
kbdm
New member | Level 1
9 months ago
Solved

out of space even after deleting files / folders

After deleting folders my storage space has not changed. This seems like a permanent issue on this forum and Dropbox appears to be intentionally making it hard to remove folders so people are forced...
Storage space
  • Mark's avatar
    Mark
    9 months ago
    kbdm wrote:

    This seems like a permanent issue on this forum and Dropbox appears to be intentionally making it hard to remove folders so people are forced to upgrade.

    It isnt. 

    Theres two reasons why - one you are on a Team and that take a few hours to update or two you haven't actually deleted everything back you have Backups set: www.dropbox.com/backups. 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi kbdm, is this a private folder that you deleted from the Dropbox team, or is this a folder which is shared with other team members?

kbdm's avatar
kbdm
New member | Level 1
9 months ago

It's a folder that's not mine was shared with many other individuals, all outside of my team

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    9 months ago

    Since your quota page shows that the majority of your quota is being taken up by shared folders, it's likely that it's still a folder that is shared to your team.

    Did you remove your access to the shared folder entirely using these steps?

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