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Forum Discussion
Quicken User free 5 GB space is gone
I activated a coupon code several years ago for 5GB of free space that is offered to all Quicken users for file backup. I recently noticed that I no longer have that 5 GB of extra space (and...
Rich
Super User II
Super User II
rknipe wrote:
I did contact Quicken Customer Support and their reply was that the offer was for a single code for the 5GB, not multiple codes each time the subscription is renewed.
I would call them back and point them to their own website (link I posted above) where it states the exact opposite.
From their site:
Note: The Dropbox code will provide one year of additional storage. After one year, upon your renewal of Quicken, you will receive a new code for another year of upgraded storage.
Hi Rich...thanks, maybe I'll try that. It was a poor interaction with the supervisor there though and I'm feeling frustrated about it right now. But the Customer Service rep guy I was initially talking to was trying to be really helpful and had contacted people in other Quicken departments to see if they could fix the issue.
