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  • GAPeach's avatar
    GAPeach
    New member | Level 2
    7 years ago

    When I enter the code that Quicken provided it says I have already used a code of this type.  The code is for 5GB, I only have 2GB.  How to I get the additional 5GB?

  • Carl88's avatar
    Carl88
    New member | Level 2
    6 years ago

    I had the same thing happen to me.  I went to /coupon and typed in the number, and it said it had already been used.

     

  • Rocco42nato's avatar
    Rocco42nato
    New member | Level 2
    6 years ago

    Same problem here. Says the *three* Quicken 5 Gb coupons are already used, but I still only have my original 6.3 Gb basic membership that I've had for years. How can I get the Quicken coupons to work?

  • Carl88's avatar
    Carl88
    New member | Level 2
    6 years ago

    I guess Dropbox support is an illusion.  No response... not even a "get lost" or "don't look at us, blame Quicken".  There's no way to ask questions unless they are superficial.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    6 years ago

    Hi all; I hope this finds you well. 

     

    For anyone still facing issues with redeeming their Quicken promotion, I'd suggest to contact our support team so we can assist further.

     

    Just make sure to use an incognito window without signing into any account and fill out this form with as much information as possible along with an email address we can reach you.

     

    I hope this gets resolved for you soon! 

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