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Forum Discussion

ailsa99's avatar
ailsa99
Helpful | Level 6
2 months ago

Hi VagnMoerch,

Where did you delete files? It's high recommended to delete files from Dropbox website, and the space updates need some time. Besides, you should know, Dropbox shared folder take up space, check these folder. if you have shared folder,  ask the owner to change folder permissions to not share with you, and then it should not take up space on your Dropbox.

If you need to free up space for Dropbox in other ways, migrate Dropbox to another cloud might be an option, and MultCloud can help you out.

Best regards

VagnMoerch's avatar
VagnMoerch
New member | Level 2
2 months ago

Thank You ailsa99

I deleted files from the website, and still I didn't get back my space inside the limit!

Best regards! ;)

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    2 months ago
    VagnMoerch wrote:

    I deleted files from the website, and still I didn't get back my space inside the limit!

    Take a screenshot of your usage as shown on your Plan page, and post it here. It should look like this:

     

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