Forum Discussion

VagnMoerch's avatar
VagnMoerch
New member | Level 2
8 months ago

Space after deletion

I have reached the maximum space on my Dropbox account. So I deleted files.However, I am not able to regain more space this way! How can I regain more space on my account?
Storage space
VagnMoerch's avatar
VagnMoerch
New member | Level 2
8 months ago

Thank You ailsa99

I deleted files from the website, and still I didn't get back my space inside the limit!

Best regards! ;)

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
VagnMoerch wrote:

I deleted files from the website, and still I didn't get back my space inside the limit!

Take a screenshot of your usage as shown on your Plan page, and post it here. It should look like this:

 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!