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Forum Discussion

AlfredoScalari's avatar
AlfredoScalari
New member | Level 2
3 years ago
Solved

Space gone

Good morning. Apologies, Google translate... Between 2012 and 2014, using the "Refer a friend" bonus, I earned about 22GB. One day, without warning, this space disappeared. Can I know why? Thank...
Account Settings
Referrals
Storage space
  • Walter's avatar
    Walter
    3 years ago

    Hey AlfredoScalari, thanks for posting on our Community and sorry to hear about this.

     

    Space earned through referrals is permanent and does not expire.

     

    Could you have a look at your account's plan tab and let me know if you see any sign of them and what exactly is reported in regards to your quota?

     

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey AlfredoScalari, thanks for posting on our Community and sorry to hear about this.

 

Space earned through referrals is permanent and does not expire.

 

Could you have a look at your account's plan tab and let me know if you see any sign of them and what exactly is reported in regards to your quota?

 

Thanks!

AlfredoScalari's avatar
AlfredoScalari
New member | Level 2
3 years ago

Thanks for the quick and precise answer!
I apologize: I read wrong.
In fact, 2.4GB are missing... out of the total of 24!
Thanks to you, I was able to see that I really still have all the GB acquired with referrals, with invitations.

Thanks again!
Alfred

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No biggie, Alfred -  I'm glad to see it's sorted now.

     

    Take care and see you around the Community! 

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