Forum Discussion

Christian21's avatar
Christian21
New member | Level 2
3 years ago

Storage Problem. My account is full, how can I then receive new files?

Hi,   i´ve no time reading through the community forum for my Problem, sry. My basic storage is full and i cant recieve/grab newer files from another Account anymore. Is it possible, that i can e...
Dropbox Basic
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Christian21, welcome to our Community! 

 

If I understand the situation correctly, someone shared a file, or folder with you, but you can't add it to your account, because your quota is full. 

 

Another way for you to receive the content, would be for the sender, to send you a shared link, with view only permissions instead of a shared folder. 

 

That way, you can download the content locally to your device, without having it added to your Dropbox storage. 

 

I hope this helps! 

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