Forum Discussion

Nik10's avatar
Nik10
Helpful | Level 5
2 years ago

Storage space is full but it really isn't. Why is this happening?

Hello! On the basic tariff plan with bonuses displayed, when only 10% of the account capacity is turned on, the account is maintained at approximately 80-90%, while the photo and cart are empty. Th...
Storage space
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

Not sure what you mean about bonus display?

 

Everything you see at www.dropbox.com/home AND www.dropbox.com/backups use your quota. So anything stored in the account anywhere will take space. 

Nik10's avatar
Nik10
Helpful | Level 5
2 years ago

How to delete “backup” files, but they are not available to me, I did not download these files.

    • Nik10's avatar
      Nik10
      Helpful | Level 5
      2 years ago

      I see two “backup” folders, but they are not available for me to delete.
      I did not upload these files

      • Nik10's avatar
        Nik10
        Helpful | Level 5
        2 years ago

        I have uploaded 6.7 GB files in Dropbox, but Dropbox says that 16.7 GB have been used, where does this difference come from?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

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