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HJL's avatar
HJL
Helpful | Level 6
2 years ago
Solved

Storage space messages from Dropbox, but I'm only using 117 MB.

I only have the free "standard" account in Dropbox which is apparently 2Gb of storage.     I only have 3 folders in my account at the moment amounting to around 117 Mb.   However, I keep getting messages from Dropbox saying that I am out of storage, and I haven't been able to add any folder etc for some time.

Storage space
  • HJL's avatar
    HJL
    2 years ago

    I managed to delete the Backup files, and it seems to have fixed the problem.     Thanks for your help and patience.

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  • abuislam5's avatar
    abuislam5
    Explorer | Level 4
    2 years ago
    That sounds frustrating! It might be worth checking if there are any hidden files or backups taking up space. Sometimes, deleted files in the 'Deleted files' section can still count against your storage. Have you tried clearing those out?
  • HJL's avatar
    HJL
    Helpful | Level 6
    2 years ago

    I have gone into the "backup" area and done a delete, but it is still saying PC1 has 2.17gb on backup.   Do I need to do something else?

  • HJL's avatar
    HJL
    Helpful | Level 6
    2 years ago

    I managed to delete the Backup files, and it seems to have fixed the problem.     Thanks for your help and patience.

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