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Forum Discussion
fdobedolla
2 years agoExplorer | Level 4
To upload 200 GB of files, do I need to use my hard drive space?
I purchased the business plan. My question is very specific: to upload 200 GB of information, do I have to use the space on a device? What happens if I don't have space on that device? Can't I simply...
fdobedolla
2 years agoExplorer | Level 4
Thnx so much.
I did it as the first option but after upload and select as online only, the files were still using my space drive, I delete them and they were erased even from the platform. Did I miss something?
Thnx for ur help.
I did it as the first option but after upload and select as online only, the files were still using my space drive, I delete them and they were erased even from the platform. Did I miss something?
Thnx for ur help.
DBX_Pedro
Community Manager
2 years agoHi fdobedolla,
Has this issue been sorted out for you?
Would you require additional help on this?
Once we have the information we can take it from there.
- fdobedolla2 years agoExplorer | Level 4Unfortunately no, I uploaded it in parts, using my available disk space, and then selected the online-only option, however, after days of the files being stored both in my Dropbox folder on my computer and on the platform (because the upload was successful), it ended up being useless to delete the files from my computer to free up space, as they were completely deleted from everywhere. I have had the Business plan for a month now and it has been impossible for me to upload all my information to the cloud because I don't have enough capacity on my computer's hard drive. I will be on the lookout for additional help to avoid having to move my external hard drive with the risk of losing all my information. Thank you.
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