Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Danielik's avatar
Danielik
New member | Level 2
3 hours ago

Unjustified increase of the size of my Dropbox

I have been using Dropbox since years, and I have a limit at 9.25GB (obtained thanks to promotions). Until last week, my dropbox usage was at about 90%. Today I connected via web and I got the mess...
Quota
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 hours ago

Hi there, Danielik, sorry to hear about that! 

Can you check the plan tab in your account settings, and let me know what it reports there? Do you have any shared content taking up space in your account? 

Or perhaps you might have any active Backups enabled. Can you check that as well? 

Let me know what you find!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!