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Forum Discussion
djside
2 years agoExplorer | Level 3
Waiting for installation
Hello the referral of a friend [personal information removed per the Community's Guidelines] did not pass.
He installed Dropbox on 3 devices but didn't get extra memory and at the referral pr...
Rich
Super User II
2 years ago
djside wrote:
Hello the referral of a friend ... did not pass. ... the referral program it is mentioned : Waiting for installation
Did he install the Dropbox desktop application on a unique computer (one never having had Dropbox installed before)? Mobile devices do not count. He needs to install the Dropbox application on a computer.
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