Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

peter e.7's avatar
peter e.7
New member | Level 2
10 years ago
Solved

White Space Conflict

I keep getting extra folders created labeled White Space Conflict

how can I get this to stop?

yes, I have reviewed the thread https://www.dropboxforum.com/hc/en-us/community/posts/203280795-How-to-erase-White-Space-Conflict-folder?input_string=White%20Space%20Conflict

thanks

FAQ
Storage space
Web
  • Ed's avatar
    Ed
    10 years ago

    Hi Peter

    I recommend following up on the ticket if you still have questions - however, I believe your core issue with the White Space conflict may be something that would need to be investigated in the future as a new feature within Dropbox (rather than a bug). 

12 Replies

Replies have been turned off for this discussion
Show More
  • peter e.7's avatar
    peter e.7
    New member | Level 2
    10 years ago

    I have responded to the email they sent me with the following message:

    thanks for your reply

    use the terms you choose. I would consider a Feature Request an enhancement.
    this is actually a different situation, what I would call a Bug.

    to be clear: dropbox changes my file and folder names.
    those names are very important, they need to be preserved. Exactly, not "slightly modified"
    the vast majority of those file names (probably All) are generated by application software.
    When you change those names I would assume they will not be recognized and used properly in the original application: Worthless.

    dropbox changes my file and folder names... I do Not want that, ever.

    besides the huge amount of files, space, and bandwidth (13,600 items, totaling 3.9 GB) your copies serve no purpose for me.

    I am willing to assist you in any way to trouble shoot this.
    I am a Linux user, ext4 file format, using rsync cron for backups.

    Thanks, Peter

    =======

    thanks

  • peter e.7's avatar
    peter e.7
    New member | Level 2
    10 years ago

    for context, this was their response:

    Max, Jun 2, 2:08 PM PDT:

    Hi Peter,

    Thanks for contacting Dropbox support. It is my understanding you wish to request the feature of being able to save files of similar names with spaces.

    I will be sending your ticket up as a feature request. As you already know saving files with names only different through a space is not something Dropbox allows t this time.

    This will not be changed simply by the request of 1 user, but with this feature requested by numerous people it's likely Dropbox will listen and develop a resolution if one is possible.

    If you have any additional questions or concerns please let me know.

    Regards,
    Max

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!