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Forum Discussion
mfagerbu
1 year agoNew member | Level 2
Why did I lose some of my referral Space? My folder last week was 7.75GB (2GB regular + 5.75 referr
My folder last week was 7.75GB (2GB regular + 5.75 referral from years ago). Today my account stands at 4.75GB.
Why?
Thank you in advance- not happy.
Mark
18 Replies
Replies have been turned off for this discussion
- mfagerbu1 year agoNew member | Level 2
If Dropbox is going to take 3GB of storage space- I deserve to know what it was from and why it was removed. I have had it for years.
- Jay1 year ago
Dropbox Community Moderator
Could you attach a screenshot of the referrals page, while hiding any email addresses on it to see what is there?
- Mark1 year ago
Super User II
https://www.dropbox.com/account/referrals will also show you other space you received towards the bottom of the page.
Any referrals, if space was removed, would now list on that page as well and say 'Ineligible'.
- mfagerbu1 year agoNew member | Level 2
Nope- it lists nothing as ineligible.
- mfagerbu1 year agoNew member | Level 2
And here are my referrals.
- Megan1 year ago
Dropbox Community Moderator
Hi mfagerbu, can I send you an email in order for us to have a closer look into this?
- mfagerbu1 year agoNew member | Level 2
Yes. Thank you.
- Megan1 year ago
Dropbox Community Moderator
I just sent you the email, I'll see you there mfagerbu!
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