Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

Whatsgoingon's avatar
Whatsgoingon
New member | Level 2
4 years ago
Solved

Why didn't I receive my referral bonus?

Hello, I referred a friend a few days ago via mobile app, just as it is explained and following the process correctly, but didn't get the bonus yet. Why is that? Anyone with the same problem...? Rega...
Referrals
Storage space
  • Rich's avatar
    Rich
    4 years ago
    Whatsgoingon wrote:
    Hello, I referred a friend a few days ago via mobile app, just as it is explained and following the process correctly, but didn't get the bonus yet. Why is that?

    Did they install the Dropbox application on a unique computer? Mobile devices do not count for referrals. After they install and sign into the Dropbox application on a unique computer, they also need to verify their email address.

     

Stephen Leake's avatar
Stephen Leake
Explorer | Level 3
3 years ago

Dear Megan , yes please email me , thank you

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hey Stephen Leake, I just sent you an email, so make sure to get back to me, when you have a moment.

 

Thanks!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!