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Why is my account full even after deleting everything?
This is reason number 7 why I use Google Drive.
forgive me for my attitude… but I’m sick of this crap!
everything I do in Google Drive works perfectly all the time! However… I have 1 client that wants to use Dropbox.
Haven't logged in since 2023 because the platform sucks. Reset password and logged in today. Surprise! Got proved right again…
my “storage was 700% full”. Old stuff I already have in Google. So, I deleted EVERY folder I had.
storage still full!
went to deleted items. Deleted EVERY folder there! Their is now ZERO items anywhere inside my account!
STILL!!!! Storage is full! Full of what? This is so stupid! Can I sent my client his files before Christmas? No, I can’t. Dropbox is too stupid to update and let me!
I’m not giving you 15 bucks so i can send 1.2 gigs to 1 random guy! Can anyone help me or advise?
Ok... Im fine now. I gave the hell up. I deleted my entire account. Went back in and "signed up".
That worked.
What a straight up **bleep**ty company. NEVER again!
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Ok... Im fine now. I gave the hell up. I deleted my entire account. Went back in and "signed up".
That worked.
What a straight up **bleep**ty company. NEVER again!See right side column. ZERO Bytes. Next?
Ive clicked on it 5 times. NOTHING opens. Its already disabled. Other option?
I have a riddle for you to solve...
One screen shot tells me "No backups here at the moment"
One screen shot tells me I have "3.2GB of backups"
The riddle to solve...
Which one is a LIE?Nope! nevermind. Still need help. I delete ALL my "backups". Now it STILL says im over my storage by over 3GB. Any ideas as to what the absolute **bleep** that 3GB would be and how I can remove it?
how many problems can ONE user run into in less than 3 hours? Im so over this! Please advise.- Mark
Super User II
That image helps nad shows that you have backups set - the "Mac" disableed one at the side.
Click on that and delete that and you should get the space back
Oh look. ANOTHER LIE! Allegedly I have 170gb of "backups". However, when I go into Backups.... As you can see... Its disabled and nothing is visible there for me to delete.
Advice... Be more like Google Drive. What do I do from here?
Im about to just go set up a fake google account. Set up a second FAKE dropbox account and share the files with the client that way.
My only concern now... Is your company has backups of my personal stuff and I dont know what it is and I cant find an option to delete. Thats not right! How do we fix this?Well... This is one step of progress. I can now see "170BG Backup". What the hell is that. Whats in there? How fast can I delete it? My client needed his files yesterday.
- Megan
Dropbox Community Moderator
Hey StrypheMedia, let's see what we can find together about that!
Would you mind sending over a screenshot of your plan page, in order for me to have a visual of what it reports there?
Is it possible that there are some shared files taking up space on your account or any active backups?
Let me know more, and we'll take it from there!
