Forum Discussion

zenku's avatar
zenku
New member | Level 1
2 months ago

Your account is out of storage even though I have 2TB.

So i was uploading pictures and videos  to my drop box folder. its like 1278 combination of picture and video. I uploaded it to my dropbox folder and when i came back it says 149 paused and it also says that im out of storage even tho its 2.5GB/2TB pls help

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey zenku, let's jump right into this!

    Can you use your account online to try to upload an individual file, just to see if the behavior remains the same there?

    Have you tried signing out of the app, and then back in?

    Keep me posted!

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