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"Your Dropbox is full" notification but I only have one file in my account
I have deleted all files but one photo on my account. Yet, every day since I still have a notice that my Dropbox is full. And suggesting I upgrade my account. Which I don't need. (MacOS Monterey 12.7.6 user)
Hello all, thanks for your suggestions and assistance. I did manage to delete all unnecessary files. And have paid to increase my capacity as may be needed in future. All is good now. I think.
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OK, I've done a search of the Backups page and entered the dates from 5/8/2025 and to 14/8/2025 ... and it's showing all the files I deleted on 9/8/2025. And there's a message:
"You can restore any file deleted in the last 30 days." I selected all and Delete. I can still see them in Deleted Files. When I clicked on one and tried to delete it again I got a message saying "This file has already been purged". I guess I'll log out and log back in to see what happens.I just found a note saying I deleted a bunch of Dropbox files on August 9, 2025. When I log onto Dropbox now. All I can see is that one photo. It's the continual notification that my "Dropbox is full" that is bugging me.
- Mark
Super User II
Have you checked the backups page? Thats the usual culprit.
The other one is any shared folders: http://www.dropbox.com/share
Can you post what you see at http://www.dropbox.com/plans ?
Hi Mark, Yes, all I can see is one photo. And I don't think I have any backups. I only deleted everything but the one photo a few days ago. And I think I say a message that all my files would be saved for 30 days before deleting permanently. But I can't find any record of that. Wish I had taken a screen shot.
- Mark
Just to check, all you can see is one photo at http://www.dropbox.com/home ?
If so have you also checked http://www.dropbox.com/backups ?
