Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
redcoatd
3 months agoExplorer | Level 4
A pop-up keeps appearing on my screen telling me my Dropbox account isn't syncing; I can't close it.
So Dropbox suddenly decides to throw up a modal window THAT CANNOT BE CLOSED on my macbook screen to tell me I'm out of space and stopped sync-ing?
Which idiot thought that was a good idea? I literally have to start Activity Monitor with it sitting in the middle of the screen and move AM around so I can force kill it. What better way to piss off your customers?
DROPBOX - PLEASE REMOVE THIS IMMEDIATELY!!!
14 Replies
Replies have been turned off for this discussion
- Nancy3 months ago
Dropbox Community Moderator
I’m sorry to hear about this, redcoatd. I’ve already passed your feedback on this to our team.
If you select the option to free up space on your Dropbox account, to reduce the quota you’re currently using, does the pop-up keep appearing after that?
- redcoatd3 months agoExplorer | Level 4
Who on earth moved my original post and renamed it completely incorrectly?
This has NOTHING to do with the new title
"Why can't I access my account on the Dropbox site once it stopped syncing?"
It has everything to do with a stupid popup that I can't close that pops up in the middle of my desktop!!!
- redcoatd3 months agoExplorer | Level 4
- Mark3 months ago
Super User II
Could you post a screenshot of that?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!