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magawla
10 months agoNew member | Level 1
"Access Blocked: Dropbox's request does not comply with Google policies" error on Android
I changed my mobile phone and after that, I see the message "Access Blocked: Dropbox's request does not comply with Google policies". I can use Dropbox with my old mobile phone with the same account but with the new phone not and see that message.
4 Replies
- Rich10 months ago
Super User II
magawla wrote:
It leads me to a login page and if I select "Login with Google" then I see the error messages.
Instead of signing in with Google, have you tried just sign in using your email address and password? This is just to see if the error happens using both methods.
- Jay10 months ago
Dropbox Community Moderator
Are you trying to open any file via the app, or is it only for specific file types that you're getting this message?
- magawla10 months agoNew member | Level 1
Hello Jay,
I am getting this when trying to open a file within the app.
It leads me to a login page and if I select "Login with Google" then I see the error messages.
I can open the same files with my old mobile phone with the same account.
Regards...
- Jay10 months ago
Dropbox Community Moderator
Hi magawla, thanks for bringing this to our attention.
Are you getting this when attempting to install the Dropbox mobile app, or when trying to open a file from within the app?
This will help me to assist further!
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