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liyi's avatar
liyi
Explorer | Level 4
2 years ago
Solved

After uninstalling Dropbox Dash, I get the error "A JavaScript error occurred in the main process"

hi mike, I encountered similar startup error message after uninstalling dropbox dash (as printscreen). kindly advise if there's a fix, thanks 🙂      
Dropbox Dash
  • BenDBX's avatar
    BenDBX
    2 years ago

    Hi liyi,

     

    It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.

     

    Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.

     

    If this doesn't work, let us know and we can reach out via email to take a deeper look.

     

    Thanks,

    Ben

liyi's avatar
liyi
Explorer | Level 4
2 years ago

I found Dropbox Dash in the Startup Apps list and turned it OFF.

 

But i cannot finish removing Dash, following these steps:

 

"if you click on the Open Folder button next to the toggle (from the above instructions), it will take you to the install location:

 

  • Go up one folder level to Programs
  • Select Dropbox Dash and delete it"

it says that the file is in use but i've already uninstalled it:

 

please advice further, thanks!

 

BenDBX's avatar
BenDBX
Icon for Community Manager rankCommunity Manager
2 years ago

Hi liyi,

 

It's possible that there's a background process still running. Since you've disabled Dash as a startup app, try restarting and attempting the deletion again.

 

Alternatively, you can open Task Manager and look for a Dropbox Dash process running that you can end, then attempt the deletion again.

 

If this doesn't work, let us know and we can reach out via email to take a deeper look.

 

Thanks,

Ben

  • liyi's avatar
    liyi
    Explorer | Level 4
    2 years ago

    thanks ben and jay!

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