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AirDrop broken on MacOS Ventura
I'm using MacOS Ventura and I can't receive files via AirDrop anymore.
My Downloads folder is inside my Dropbox as I'm using Dropbox Backup, so it is all inside the Cloud Library now. The Spotlight Search is broken and now also I can't receive airdropped files anymore. They are sending but afterwards they are just nowhere to be found on the hard-drive. It's quite the mess.
@DropboxTeam: It would be highly appreciated if you can expedite looking into resolving the issues on Ventura!
You'll need to access the preferences in the desktop app, click the Backup tab, and then Manage Backup. From there you can remove the Downloads folder from the backup.
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- Walter
Dropbox Community Moderator
Hi all, could you please confirm that you're still having this issue so that we can reach out via email to have a further look internally?
- After deleting Dropbox and reinstalling my MAC software then reinstalling DB again I have not upgraded my Dropbox software due to the issue with airdrop. From all the complaints it sounds like it’s still an issue. I’ve been waiting for DB to fix this before upgrading the software again. So yes, if DB hasn’t done anything to fix it then it’s still broken.
Yes. 100% still broken. Latest software for macOS and Dropbox build v167.4.4719.
Confirmed Intel and M Series are still broken. Still stuck transferring over Lightning>USB-C via photos for iPhone.
Also 100% unamused.Definitely still broken. I love dropbox, but it should come with a disclaimer that it moves files around, and that airdrop doesn't work.
Workflow that works awesome with the Apple ecosystem now broken. No doubt having files backup is great, but I feel my files are disorganised for I can't find them!
- Megan
Hi guys!
I just sent you an email, in order for us to have a closer look into this. Reply back to me, and we'll take it from there.
Thank you!
i have the same problem since the last dropbox update. but im using macOS Monterey
I can't get airdrop files. the download it's done but the files are nowhere to be found.
Hi @Megan,
I was in touch with Violet at DB earlier this month and she acknowledged this is a none issue and engineers are working on it.
That was Feb 2. Has there been anything substantively done since then?
- Hannah
Hey ronfriedmann, would you mind giving us the ticket number for your communication with our support team, so we can look it up in our system?
Thanks!
Hi @Hannah - ticket for my January email exchange re AirDrop failure:
20748555
