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Forum Discussion
An Issue With Hazel and Dropbox
Hi everyone,
I'm facing an issue with Dropbox and Hazel.
A week ago, I bought a new Mac with the Ventura operating system. The old Mac was running on Catalina. Now, since Dropbox changed the...
Hannah
Dropbox Community Moderator
Dropbox Community ModeratorHey Faris, thanks for the update!
Have you tried reaching out to the Scrivener support team, to see if they have any info on this for you?
Hi Hannah,
Thank you again.
I already sent them a letter, waiting their response, and I'll let you know what's up.
Regards.
Faris
Hi Hannah,
Update:
I asked Hazel to provide me with a debugger report about this issue, and it indicates that the error message is "Resource deadlock avoided." This error seems to be related to Dropbox, suggesting that it's an issue on their end. Below is a piece of the report refers to that:
2023-07-27 15:53:59.644 hazelworker[818] DEBUG: Error cloning ~/Library/CloudStorage/Dropbox/Apps/Scrivener/000- The projects/PHD.scriv to ~/Documents/PHD.scriv: Resource deadlock avoided.
Regards.
Faris.
- Jay
HI FarisNajem, thanks for the info. As this error isn't coming from the Dropbox app or service, there isn't much we can offer in order to troubleshoot this in more detail.
I'd recommend checking with Hazel and Scrivener on what this message could mean.
Hi Jay ,
Thank you for your response.
I already extracted the meaning of the message from a reply I received from Paul Kim at Hazel and pasted it in my previous response. He mentioned, 'I see "Resource deadlock avoided" errors, which is something that you need to bring up with Dropbox as it’s an error on their end.' As for the Scrivener team, I am currently awaiting their response.
Regards.
Faris
