Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
FarisNajem
3 years agoExplorer | Level 3
An Issue With Hazel and Dropbox
Hi everyone,
I'm facing an issue with Dropbox and Hazel.
A week ago, I bought a new Mac with the Ventura operating system. The old Mac was running on Catalina. Now, since Dropbox changed the...
Jay
Dropbox Community Moderator
3 years agoHI FarisNajem, thanks for the info. As this error isn't coming from the Dropbox app or service, there isn't much we can offer in order to troubleshoot this in more detail.
I'd recommend checking with Hazel and Scrivener on what this message could mean.
FarisNajem
3 years agoExplorer | Level 3
Hi Jay ,
Thank you for your response.
I already extracted the meaning of the message from a reply I received from Paul Kim at Hazel and pasted it in my previous response. He mentioned, 'I see "Resource deadlock avoided" errors, which is something that you need to bring up with Dropbox as it’s an error on their end.' As for the Scrivener team, I am currently awaiting their response.
Regards.
Faris
- FarisNajem3 years agoExplorer | Level 3
Kindly, this is the answer of Scrivener team:
"This is an issue between Hazel, the cloud services you are using, and Mac OS. Scrivener uses the exact same project format and the exact same project saving mechanisms on both systems, so if it works on one it should work on both."
I hope to help me to resolve the problem.
Thank you so much.
Faris
- Jay3 years ago
Dropbox Community Moderator
Thanks for your patience. Could you try going into System Preferences > Privacy and Security > Full Disk Access and add Hazel onto that list to see if this helps?
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!