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Forum Discussion
_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
496 Replies
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- Marc A.64 years agoCollaborator | Level 9
No, DBXCommunity , Dropbox doesn't "support M1 through Rosetta".
The right way to say that, is that *Apple* supports your obsolete legacy Intel binary through Rosetta. Apple does. Not you. You did nothing.
But if you had the slightest clue, you would know that despite Rosetta being an impressive feat of software engineering (by Apple, not you), your bloated software requires more resources than a VM.
You don't support anything - Apple does.
- briantopping4 years agoNew member | Level 2
I’m not voting for this issue. If DroppedBox can’t pull their heads far enough out of the sand to recognize the sound of inevitability, well, they deserve the outcome.
- Arroyodorado4 years agoExplorer | Level 4
I'm adding my voice here:
yes, please add native M1 support! Although still on Intel, I'm planning to get a new machine in the beginning of next year. And as a long-time paying daily user of Dropbox services, it'd be sad if I had to switch to another service just you kind of overslept this change. Rosetta is not a real option, it's an additional service by Apple to guarantee a smooth transition for developers. So please do this transition.
Thank you in advance. 8-)
- aldarisbm4 years agoNew member | Level 2
@Marc A.6
You're reaching a little there buddy, "obsolete legacy"
Should they be more proactive, yes.Maybe if you actually knew x86 vs ARM market share in the whole world you wouldn't just be saying whatever comes to mind.
- Pokapix4 years agoHelpful | Level 6
Sounds more like damage control than being honest about an Native apple silicon solution, embarrassing how Dropbox tackled the situations before and after the fire spread. And H1 2022, that’s far away, and can mean all the way to June next year. You’ve had since 2020 to start working and releasing a native version, bragging about an internal beta version just shows you haven’t taken this project seriously at all, and a desperate move to try put out the fire…
spotify has the same situations with their HomePod support, a idea which had way to many upvotes and was ignored even though it had passed the acceptance bar - would be nice with even more upvotes on it from fellow apple users
spotify HomePod feature vote link
- chetman4 years agoHelpful | Level 6
"As for your H1 22 roadmap, as a person said on Twitter, put out an article on the challenges of going to silicon to gain empathy from your customers."
LOLNO.
Given that vendors with equivalent or even more intense demands have *already* released M1-native builds of their tools, the time for empathy is long past. Dropbox will look increasingly foolish and out of touch every day between now and when they ultimately release a proper M1 client.
- gregmeffordsni4 years agoNew member | Level 2
Your comment provides a roughly six month window to explore other M1 native service alternatives. If the company doesn't support the platform, then ultimately my company will begin to move away.
- _robin_4 years agoHelpful | Level 6
chetman - Yeah fair point. They probably have missed the boat and the relationship damage is done.
Such a shame as they had what seems like a very passionate user base.
- xmetal4 years agoExplorer | Level 4
For a company of this size to need public shaming, basically, to get on board with fundamental compatibility is pretty sad. My guess is that an engineer or two was playing around with the M1 build on the side but it was not on the radar of management until this blew up. Then you get the, "oh but of course we will!" response.
If they had been serious on this topic a.) they've had a year, it would have been done already b.) it would not take an additional 6-9 months from today to release.
I'd bet a few bucks they had no active project to get this done because Rosetta worked well enough and only now do we see leadership mention it, because they got called out. If there hadn't been an article and flood of people to this message today it would have been crickets, like it's been for the last year.
- digitaldownfall4 years agoExplorer | Level 4
@xmetal - I think you're spot on.
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