2025 sparked some incredible conversations across our community ๐ฉโ๐ป. Discover the highlights and see whatโs ahead in 2026.
Forum Discussion
_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
496 Replies
Replies have been turned off for this discussion
- Lwdupont4 years agoExplorer | Level 4
Hey @Martin H.53 - 25 year macOS developer here - properly supporting macOS as how dropbox is current and should be is harder than taking their iOS code and just porting it to macOS. Love to see them do what was mentioned in a few posts back around what MS is doing.
That being said, I'm not given them a pass, I don't think Lori knows anything about what the dev team is working on, she was just doing her job as a forum admin in July.
- _robin_4 years agoHelpful | Level 6
I'm really thankful to 9 - 5 Mac for promoting this. When I originally posted this idea, votes where slow. At least with a public article, it should hit the radar of the CEO.
I do feel for the support employees who manage this forum, especially with the recent downsizing due to COVID. The Product Managers should really own the Ideas section. #1 rule of product management, be close to your customer.
On a different note, this is from their latest investor pack.
Another key to growth is keeping your churn down. On the innovation side, well ๐ค. Don't put in a hot tub when your house doesn't have a roof.
- STSNOC4 years agoNew member | Level 2
I did my research and happily paid for Dropbox for the last 4 years because it was the best. But corporations that aren't making gains upon gains are dead... because capitalism. So Dropbox has become bloated. This may be the final straw. Plus there is real competition now.
- Hmaletter4 years agoNew member | Level 2
I just became aware of this issue. I've been relying on Dropbox for years, and love the product, which is why I consistently overpay for a product that works so well. I've tried others before, but I still prefer Dropbox. But one thing will have to change, because I will be replacing my aging Macs very soon. Before that happens, I will go back and start reviewing my choices for a Dropbox replacement. I know a ton of Mac users that use the product, and obviously this thread is just a sliver of the opposition to a pretty lame situation.
- paulypants4 years agoNew member | Level 2
This thread is absolutely insane. The fact that Dropbox's official comments are so wildly out-of-touch with reality tells you all you need to know about the inner-workings of the company. It has to be a complete tire fire behind closed doors. I'm out, moving my files elsewhere. Yikes.
- Raman P.14 years agoExplorer | Level 4
Dropbox, you need to update this ASAP or other services will become the norm as the Mac community continues moving to Silicon chips. Hopefully you care about the Mac community.
- jlaguna4 years agoExperienced | Level 12
I will absolutely discontinue my longtime Dropbox subscription and move to another service if they have not concretely committed to timely native Apple Silicon support by the time my new MBP arrives (mid-Nov).
- cashdollar4 years agoNew member | Level 2
Supporting a platform isn't a feature request, it's a development decision. Why would I pay for your service if you're telling me by your inaction that you won't support the future of Mac development.
So I vote yes that you stop disrespecting mac users and support Apple Silicon.
- ajzolnoski4 years agoNew member | Level 2
The response from Dropbox here, is frankly embarrassing, and highlights the undiscovered unprofessionalism amongst their product management team. I run a team of engineers 15+ people that all have Dropbox accounts and we just ordered a line of M1 macs, if this problem is not resolved by the time those Macs arrive that will the end of my personal account with Dropbox spanning since the beginning of Dropbox but also the end of my 15 team members that I will now direct to use another, more professional service.
- Ian D.64 years agoExplorer | Level 4
Ok, time to mute the notifications on this thread to save my Inbox from drowning! ๐
About Apps and Installations
Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!