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Forum Discussion
_robin_
4 years agoHelpful | Level 6
Apple Silicon (M1) Desktop Sync Compatibility
Please can you upgrade the Dropbox app so that it works natively on Apple Silicon Macs (M1) without Rosetta.
Rosetta is not an option as it annihilates the battery.
This may be a duplicate of the below idea however that started for ARM processors in general and you haven't looked at it in 6 years so starting an Apple specific idea in the hope you see it.
There are also lots of comments on this thread to help support the case for demand:
Hi all,
Native Apple silicon support is now fully available. All users with Apple silicon devices will receive the native version of Dropbox automatically. If you would like to update your device manually, you can do so by clicking on the latest Stable Build and downloading the Offline Installer (Apple Silicon) file. For more information, visit the Dropbox Help Center.If you need assistance with anything else, please feel free to create a new thread and our community team will be happy to assist.
496 Replies
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- DropItLikeEvernote4 years agoExplorer | Level 4
What a poor response from Dropbox. Really, you claim to support MacOS as a platform, but refuse to think about updating to modern standards unless we dance, rally the troops, and vote? Nah, I see you’re going the way of Evernote and telling your customers to F* off.
Well okay… I’m gone! Removing every file I have and deactivating my account. I’m leaving not because of your slow response to implementing this, I’m leaving because it is absolutely foolish to tell customers that their feedback isn’t valid to pass along to the appropriate team.
So if we vote for Dropbox to add an option to change interface colors, that would take precedent over developing the core feature to work with the updated version of a committed platform? Seems shortsighted and a way to lose customers if you can’t evaluate on your own that some things are simply priority. I understand the volume of customers in need may affect some things, but what a short-sighted and ignorant response.
Good riddance Dropbox. I hope you go out of business. Really.
- lolajl4 years agoExplorer | Level 4
Adding in my vote. I've been a long-time Dropbox user, and I've ordered my MBP which will hopefully arrive in 2 weeks or so. I was stunned to read the Macrumors article about how Dropbox is being childish about providing M1 support. I mean, come on, Apple is moving on with their M1 strategy. And it's sounding like they're willing to provide whatever support developers need to make their product compatible with the new chip. I'm seeing quite a few business owners saying they'll be cancelling their accounts if this isn't fixed soon. Were I still a business owner, I'd definitely do the same thing, even though there were less than 5 people in the company.
- Visual Rhythm4 years agoHelpful | Level 6
“needs more votes”
dropbox. The entire mac lineup is ALREADY on Apple M1. Are you insane?
- VHHess4 years agoExplorer | Level 4
Everyone,
Just switch to a different cloud storage platform until dropbox gets the picture. Rosetta 2 is a temporary solution until dropbox decides they want to be easier on your battery life for your Macs like OneDrive is planning.
- Koroshino4 years agoExplorer | Level 4
Dropbox make this happen. Or I’ll be voting with my credit card. Box over there has M1 support and unlimited storage. Add this support, not more document features. Focus on your core business, syncing files on multiple platforms.
- npx6294 years agoNew member | Level 2
"This idea is going to need a bit more support before we share your suggestion with our team."
What are you people smoking?
- CC-PM4 years agoNew member | Level 2
Make this happen or I am moving on at my next billing cycle.
- ironpig4 years agoNew member | Level 2
Ive been using dropbox on Mac as long as I can imagine. And I'd like to continue to use it, but when dropbox started it was the best and only game in town. Now there are alternatives and even Apple's native iCloud is getting better. If Dropbox is going to ignore the Mac, maybe we'll just use one of the alternatives.
- L2AZ4 years agoNew member | Level 2
I can't believe that we are having to vote on this issue. I have long-term personal and business accounts with DropBox and if you expect to keep your users "happy" this should be a priority for you as the Apple silicon will be used in all of their upcoming computers.
- sl1334 years agoExplorer | Level 4
Will not use the sync client on my MacBook until M1 support is added. The battery drain is actually noticeable and like others I was surprised to see that there was no M1/ARM support yet. I'm not sure if support is planned and just not communicated, but it's concerning that this kind of core feature is being prioritized based on forum feedback and not the fact that the Mac client is just not performing well.
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