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Forum Discussion

mattmireles's avatar
mattmireles
Explorer | Level 3
8 years ago
Solved

Attaching Dropbox files to Emails on iPhone X Suddenly Stopped Working

Up until recently, I was able to attach files from Dropbox to my emails on my iPhone X. I use Polymail and Apple Mail. However, recently, the attachment dialogue stopped showing Dropbox as an option ...
Mobile
Setting up the apps
Third Party Integrations
  • simtan's avatar
    simtan
    8 years ago

    Hi there,

     

    Apologies for the trouble with the Dropbox and Files.app integration. Could you try opening the Files app directly, going into the “Edit” menu in the upper right, then re-enabling the Dropbox integration?

     

    We have heard reports that when people uninstall and re-install the Dropbox app, or when they do an iCloud restore, this integration needs to be re-enabled manually.

     

    Let us know if that works!

     

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
8 years ago

Hey aileentan85, apologies for getting back to you in delay. Are you still facing this issue? 

aileentan85's avatar
aileentan85
Explorer | Level 3
6 years ago
@Jane, problem fixed! Thanks.

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