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joeyoungkc's avatar
joeyoungkc
Explorer | Level 4
3 years ago
Solved

Cannot connect to internet after dropbox-164-4-7914

My windows 7 desktop has not issue to sync and connect to internet until 1.6.5 version.  With 165 and 170.4 version, it did not connect to internet.   I reinstall 164 version and it is working fine...
desktop
Dropbox Basic
Error Messages
windows
  • Jay's avatar
    Jay
    3 years ago

    Hi joeyoungkc, thanks for bringing this to our attention.

     

    Have you installed all the updates for Windows 7, including SP1 and all security updates?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Glad to hear you were able to resolve the issue.

 

Enjoy your weekend!

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