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chris palmer's avatar
chris palmer
New member | Level 2
5 months ago

Cannot download the Dropbox Paper app on Android 14.

Hi, According to Play Store, dropbox paper app is not compatible with device running Android 14: anyone else having this issue? anyone aware of a fix? Kind regards  
Android
Dropbox Paper
Mobile
Neal's avatar
Neal
Icon for Community Manager rankCommunity Manager
5 months ago

Hi chris palmer​,

This appears to be an ongoing issue with no clear resolution at the moment.

I'd advise using Paper in your Browser in the meantime.

Apologies for any inconvenience.

  • chris palmer's avatar
    chris palmer
    New member | Level 2
    5 months ago

    Thanks for the follow up to my question.

    Another Android app I wanted to download ("syncthing" which is a P2P network sync platform) has been removed from Play Store re heavy compliance requirements. Could this be the same for Dropbox?

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      5 months ago

      Hey chris palmer​!

      Since we don't really know the circumstances or requirements behind this third-party app, we wouldn't be able to comment on why this is happening on their end.

      If we have additional news in regards to our Paper app, we'll make sure to update this thread. 

      If you need something else, please let me know and I will be more than happy to help every step of the way. 

    • Neal's avatar
      Neal
      Icon for Community Manager rankCommunity Manager
      5 months ago

      Hi chris palmer​, thanks for flagging this!

      Our team is currently reviewing compatibility across newer Android versions. In the meantime, we recommend continuing to access Dropbox Paper via web. We'll share updates as we have them.

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