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Forum Discussion

chris palmer's avatar
chris palmer
New member | Level 2
5 months ago

Cannot download the Dropbox Paper app on Android 14.

Hi,

According to Play Store, dropbox paper app is not compatible with device running Android 14: anyone else having this issue? anyone aware of a fix?

Kind regards

 

5 Replies

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi chris palmer​, thanks for flagging this!

    Our team is currently reviewing compatibility across newer Android versions. In the meantime, we recommend continuing to access Dropbox Paper via web. We'll share updates as we have them.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 months ago

    Hey chris palmer​!

    Since we don't really know the circumstances or requirements behind this third-party app, we wouldn't be able to comment on why this is happening on their end.

    If we have additional news in regards to our Paper app, we'll make sure to update this thread. 

    If you need something else, please let me know and I will be more than happy to help every step of the way. 

  • chris palmer's avatar
    chris palmer
    New member | Level 2
    5 months ago

    Thanks for the follow up to my question.

    Another Android app I wanted to download ("syncthing" which is a P2P network sync platform) has been removed from Play Store re heavy compliance requirements. Could this be the same for Dropbox?

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi chris palmer​,

    This appears to be an ongoing issue with no clear resolution at the moment.

    I'd advise using Paper in your Browser in the meantime.

    Apologies for any inconvenience.

  • Neal's avatar
    Neal
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hi chris palmer​,

    I'm on of the Community Moderators on the Dropbox Forum.

    I've reached out to one of our internal teams to take a look at this. I'll let you know as soon as I have an update.

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