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Forum Discussion
mike160304
8 years agoCollaborator | Level 9
Cannot edit some text files in Dropbox on iPhone?
In the Dropbox app on iPhone SE, I can open all my text files, but in some of them I do not get the Edit icon (looks like a cursor) at bottom left, so cannot edit them.
In others, I get the Edit icon at bottom left, and can edit them.
In both cases the text files are from the Notepad app on my Windows 10 PC.
When I cannot edit a text file, the settings and menus that I can call up do not seem to provide any solution.
Am I missing something?
Mike
K-C-L (and others following)
Thanks! You're onto the right cause, and solution ...well, workaround.
Dropbox App editor won't handle either certain characters (extended) or Windows Notepad default ANSI files. A pretty obvious shortcoming. These get rendered in a non-editable file - which looks like monospaced courier, but doesn't make a space for each <spacebar>. Go figure.
Anyway, the workarounds are:
- Convert all your Notepad ANSI files to UTF-8 (open file in Notepad, Save As..., dropdown box -> choose UTF-8 and Save. (Save all new files as UTF-8). This is what I am doing.
- Open the file in Dropbox App. Select a word, then Select All. Copy. Create new file (Text). Paste into the window, name, and Create. Kinda klugy.
Those both work - I've tested.
- There is a way to change Notepad default to UTF-8, which would prevent this from re-occurring, but you have to touch the Registry (I don't want to do that)
- Download Notepad++ which apparently can set a default without touching the Registry (cannot verify). Reportedly Notepad++ takes less resources too (don't know about that either)
OK, a PITA. But do-able. I guess.
But, the real problem is Dropbox App cannot show text files (.txt) in monospaced font (e.g. Menlo or Courier). This is basically a disqualifier for Dropbox for musicians who use text files to create Tab, or Notation files, or chord charts. That's a lot of people left out in the cold. Since they all share files, so Dropbox could / should own this market, but have shut themselves out.
46 Replies
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- Cardinal2B8 years agoCollaborator | Level 8
Sanchez
or
.@Sanchez
I think one of my ticket numbers (which you asked for earlier in this thread, and which you stated do exist though I still have not received an email from support) might be 7781911. That's because your survey people contacted me, and in the contact message referenced this number as a ticket number.
Cardinal2B
BTW there seems to be a thread about not receiving emails from support...
- Sanchez8 years ago
Dropbox Community Moderator
Hey Cardinal2B,Sorry for the delay in getting back to you. There’s another way to check on, and reply to, your tickets. You can go here https://dropbox.zendesk.com, and create an account with same email address associated with your Dropbox account.Give this a try, and let me know.Cheers - mike1603048 years agoCollaborator | Level 9
I started all this so i am popping back in.
The Dropbox Team have not yet told us why we can edit some .txt files but not others.
Moving on, I guess that I can no longer edit .txt files on Dropbox anyway, because I have removed the Dropbox folder from my PC and I have removed the Dropbox app from my iPhone. Nowadays I just go into the Dropbox website with a password and take care to sign out when I leave. So I cannot edit .txt files on Dropbox, is that right, please?
What is "Paper", and is it in any way helpful to my situation?
Mike
- Cardinal2B8 years agoCollaborator | Level 8This works. So now I see all my requests for help... and replies asking for stuff. So earlier today I sent lots of files in...and revived the first ticket (w/ Hannah). Have not heard back yet, but expect to...
Thanks for your help Sanchez - Sanchez8 years ago
Dropbox Community Moderator
Hey mike160304,If you have a ticket number, let me know, and I’ll be happy to check in on it.And you’re right about not being able to edit text files on our website.Now, about Paper…It’s a collaborative document editing service that we provide for free, with your Dropbox account. There are many cool features in Paper, but my favorite is real-time collaborating with others! Have a look here for more info, and let me know if you have any questions.Cheers! - Sanchez8 years ago
Dropbox Community Moderator
Great, Cardinal2B! Let me know how it goes :slight_smile:
- Cardinal2B8 years agoCollaborator | Level 8My ticket number is 7823753
Thanks! - Sanchez8 years ago
Dropbox Community Moderator
I’ll have an agent get back to you as soon as possible, Cardinal2B. Cheers!
- mike1603048 years agoCollaborator | Level 9
Dropboxer - I started this thread, but Cardinal2B has already opened several Tickets about this same problem, so I am hoping to see the final reply of the Dropbox team here anyway.
If I open a Ticket it would only be duplicating Cardinal2B's complaints.
As already described, I am now using Dropbox via the website only, so , as you say, I cannot edit .txt files on Dropbox.
"Paper" will not edit .txt files, if I am understanding you correctly?
Mike
- Sanchez8 years ago
Dropbox Community Moderator
That’s right, mike160304, paper can not do that. As for the progress on Cardinal2B’s ticket, I’ll keep an eye out, and maybe he’ll share the results here too, when he gets them :wink:
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