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PierreL1's avatar
PierreL1
Explorer | Level 4
4 years ago
Solved

Cannot find Dropbox preferences to set up selective search

Setting up new PC with Windows 11 which is new to me. I have installed dropbox on my PC and was attempting to set up selective sync. Instructions from Dropbox site are to open dropbox and click on my avatar in upper right corner. 

 

1. There does not appear to be a dropbox app per se. Instead, when I click on the Dropbox icon, all I am seeing is File Explorer open to Dropbox.

 

2. When I do that, I go into File Explorer and there is no icon and no "preferences" option from any menu I can see.

 

What am I doing wrong?

 

Thank you!!

desktop
Install
Setting up the apps
windows

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  • itevans's avatar
    itevans
    Explorer | Level 4
    2 years ago

    Your question got me thinking. I used to run an external display from the laptop that is problematic. This window pops up inconsistently on the external display.

    I have other issues which preclude me using it BUT if I connect it at least I can make the preference changes I want.

     

    I'd still prefer to see the window as designed.

     

    Wondering if the external display settings are carrying over although it is disconnected?

     

    Ideas gratefully received.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    An external monitor could be affecting this somehow. You could try these steps to see if they help with the display of the Dropbox desktop application.

  • itevans's avatar
    itevans
    Explorer | Level 4
    2 years ago

    I can change the resolution of the displays however it's not happy being attached to the laptop. The Input Signal is out of range and the recommended resolution settings are not available as an option. 1680x1050 @ 60 Hz

     

  • itevans's avatar
    itevans
    Explorer | Level 4
    2 years ago

    This worked for me.

    Thank you so much Jay.

     

     

  • chrosenb's avatar
    chrosenb
    New member | Level 1
    12 months ago

    I had the same issue! This picture was necessary for me to understand what I was looking for, thank you!!

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