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Wabla's avatar
Wabla
New member | Level 2
3 years ago
Solved

Cannot move dropbox folder due to backup

Hi I want to move my Dropbox folder from C: to my 😧 drive (local). However, Dropbox tells me that before it can do this, I need to disable PC Backup. But I don't have any active PC Backups. ...
Computer Backup
desktop
Dropbox Backup
Error Messages
Folders
windows
  • Wabla's avatar
    Wabla
    3 years ago

    Hi Nancy
    Thanks for your reply. 
    Yes, I did and there were no backup tasks left, but the error still came up.
    Finally, I solved the problem by completely uninstalling and reinstalling Dropbox Desktop.

    It works fine now.
    Thanks anyway. 

     

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Welcome to the Community, Wabla!

 

Did you follow these steps to disable computer backup? 

 

If yes, and you’re still having trouble with this, I’d like you to send me a screenshot of what you see on this page.

 

Let me know how it goes.

  • Wabla's avatar
    Wabla
    New member | Level 2
    3 years ago

    Hi Nancy
    Thanks for your reply. 
    Yes, I did and there were no backup tasks left, but the error still came up.
    Finally, I solved the problem by completely uninstalling and reinstalling Dropbox Desktop.

    It works fine now.
    Thanks anyway. 

     

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