Forum Discussion

jpires's avatar
jpires
New member | Level 2
2 years ago

Cannot Update Start Drobox Udpate Service on Windows 7

Hello I'm already install Dropbox version 195.4.4995 with offline Installer on Windows 7. after install when i'm opening the Dropbox and it's say "Your Computer is Currently offline. Please check...
desktop
Install
Setting up the apps
windows
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey jpires, welcome to our Community! 

 

It does sound like there's some kind of security app/service that won't allow Dropbox to connect.

 

Apart from the firewall, do you perhaps have any other programs like an antivirus or VPN that could be blocking Dropbox and its domains?

 

Also, were you able to install the Dropbox desktop application with admin privileges? 

 

Keep me posted!

  • jpires's avatar
    jpires
    New member | Level 2
    2 years ago

    Hello i'm already disabled firewall and also disable antivirus; and i don't use VPN

    Is there any apps that may affect to dropbox can't enable that service ?

    Thank You


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